Orders are typically processed and shipped from our local warehouse within 48 business hours after purchase. Processing times may vary for pre-order items, major sales events (such as Prime Sale and Black Friday), holidays, or periods of unusually high demand.

Delivery usually takes 5-10 business days in the EU. Remote areas may take longer.

Once your order ships, you will receive a tracking number by email. Use it to check the latest delivery status at any time.

Larger orders are sometimes shipped in separate packages. Each package has its own tracking number and delivery date, so the rest of your order may arrive separately.

Please check around your delivery area first, including your mailbox, front desk, neighbors, and other people in your household. You can also contact the local carrier with your tracking number for more delivery details.If you still cannot find the package, contact LiberNovo Support.

If your order has not shipped yet, contact us as soon as possible and we will do our best to update it. Once the order has shipped, we may not be able to change the delivery address.