We want you to love your LiberNovo Omni. If you’re not completely satisfied, you may return it within 30 days of delivery, subject to the following conditions:

Return Eligibility
Timeframe: Returns must be initiated within 30 days of the delivery date.
Condition: The chair must be in like-new condition, include all original accessories and manuals, and be repacked in its original packaging.
Exclusions: Custom-made or personalized items, such as custom upholstery, are non-returnable.

Refunds
Processing: Refunds are issued to your original payment method within 5–7 business days after we receive and inspect the product.
Shipping: Any original shipping costs are non-refundable.
Restocking Fee: If the product is not in like-new condition or is missing parts, a 15% restocking fee will be deducted from your refund.